Delete Your Account and Data

1. About GemuZen Accounts

GemuZen does not use registered accounts. You never give us your name, email address or phone number to play. When you first open the Game, an anonymous game ID is created for your installation. It is used only to back up your progress and to show your entry on the leaderboard, as described in our Privacy Policy. If you are signed in to Google Play Games, this ID may also be linked to your Play Games profile so that your progress can be restored on a new device.

2. Option 1: Delete in the Game (recommended)

1. Open GemuZen.
2. Tap the settings icon in the top-right corner of the home screen.
3. Scroll to the bottom and tap "Delete Account & Data".
4. Read the list of data that will be deleted. After a short safety countdown, tick "I understand that all my data will be permanently deleted." and tap "Delete". An internet connection is required so that the data stored in the cloud can be deleted.

Your cloud save, your leaderboard entry and the Game's data on your device are deleted right away, and the link to your Google Play Games profile (if any) is removed. Your anonymous game ID is deleted as well or, if that cannot be completed at that moment, disconnected from your device so that it is no longer linked to any game data. The Game then restarts as a new installation.

3. Option 2: Request Deletion by Email

If you have already uninstalled the Game, or you cannot use the in-game option, send an email to info@gemuzen.com with the subject "Delete my data" and include as much of the following as you can:

• your in-game nickname;
• the flag and avatar you used;
• your approximate best score and the date you last played;
• your device model and operating system.

Because accounts are anonymous, this information helps us find the right record. We will confirm receipt and complete verified requests within 30 days. If we cannot identify your data with the information provided, we will tell you and explain what else could help.

4. What Is Deleted

• Your cloud save: nickname, flag, avatar, theme, best score, colour level, Coins, jokers, unlocked cards and avatars, collection progress, quests and related counters.
• Your entry in the global leaderboard.
• The link between your anonymous game ID and your Google Play Games profile, used for progress restore (if one exists).
• Your anonymous game ID (the anonymous authentication record), or its link to your device and data where immediate deletion is not possible.
• The Game's data stored on your device, including the analytics and crash-reporting identifiers on your device, which are reset (when you use the in-game option).

5. What May Remain

• Purchase records: those held by Google Play or the Apple App Store, which we cannot delete, and our own record of each purchase (product, order ID, purchase time, country or region, and the game ID it was delivered to), which we keep for tax, accounting, refund, support and fraud-prevention reasons as described in our Privacy Policy.
• Usage statistics and crash reports that were already sent (only if you allowed them): they are no longer linked to your new installation and are deleted automatically when their retention period ends (usage data after up to 14 months, crash reports after up to 90 days).
• Advertising data processed by Google as an independent controller; you can manage this through your device's advertising settings.
• Information we must keep to comply with legal obligations or to establish, exercise or defend legal claims.
• Security logs kept by Google for a few weeks, and residual copies in Google's backup systems for up to 180 days, until they are overwritten.

6. Deletion Is Permanent

Deleting your data cannot be undone. Your progress, Coins (including Coins that were purchased), cards, avatars, themes and jokers are lost and cannot be restored by us or by the app store. Deleting your data does not, by itself, entitle you to a refund; please see our Refund Policy.

If you install the Game again afterwards, it starts from the beginning with a new anonymous game ID.

7. Other Privacy Requests

You can also ask us to access, correct or export your data, or to restrict or object to certain processing. Write to info@gemuzen.com; details of your rights and of how we handle such requests are in our Privacy Policy.

8. Contact

GemuZen Studio — the trading name of Taleh Sadıqov, an individual developer
Republic of Azerbaijan
Email: info@gemuzen.com
Website: gemuzen.com